I thank God for the person who invented speaker phone. I rang up ICA today and was put on hold for a super long time. The voice system claimed that they were experiencing high call traffic -- at 9am in the morning. Ha! Anyway, I put the phone on speaker and went about doing my work.
After what seems like forever, I finally managed to speak to an officer. I was a little embarrassed relating our story. I bet the officer must be controlling her laughter at the other end of the line. Anyway, she checked and reverted that ICA has yet to receive our application, but there is no need for a fresh application. Once they receive our application, they will either send us an acknowledgement or call us to inform. Then, they will proceed with the application. When the passport is ready, we will then bring the photo down to ICA.
True enuff, I received a call in the afternoon to inform that they have received the application and will proceed accordingly. I was a little surprised at their efficiency. When the passport is ready, we will have to bring Lil Shauna and her photo down to ICA. However, instead of the usual minutes, we will have to wait up to an hour after we hand in the photo before we can collect the passport.
Well, at least they dun charge us double for our stupidity. ;p
Mummy Lim
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